What to expect from your site visit
From booking to the engineer's findings, in plain steps.
Before you book
The fee covers
The inspection only
The booking fee covers the inspection only. It does not cover repairs, parts, materials or any other work, which are quoted separately after the visit.
Time on site
60 minutes, up to 120
The inspection fee covers 60 minutes on site, and no more than 120 minutes.
Refunds
None once paid
Booking and inspection fees are non-refundable once payment has been made.
Please check the service, date, time and address before you pay. If something needs to change, contact us before the visit.
After you pay
Once your payment is confirmed, your appointment and inspection will be carried out within 48 hours of receipt of payment.
- Payment confirms your slot. We add it to our calendar only once the payment succeeds.
- You receive a confirmation email with your reference, date, time and address.
- Our team assigns an engineer or technician to your booking.
- Your appointment and inspection are carried out within 48 hours of receipt of payment.
- After the visit we explain what we found. Any repairs or other work needed are quoted separately: the booking fee covers the inspection only.
Our engineers are COREN-registered and work to NEMSA requirements. For a larger or more technical job, the visit is the first step of a proper site assessment.
Common questions
How long will the engineer be at my property?
The inspection fee covers 60 minutes on site, and no more than 120 minutes.
What does the booking fee cover?
The inspection only. It does not cover repairs, parts, materials or any other work. Anything that is needed is quoted separately after the visit.
Can I change the time?
Yes. Use the link in your confirmation email to move your visit up to 2 times, until 2 hours before it. After that, call +234 814 020 5895.
Can I get a refund?
Booking and inspection fees are non-refundable once payment has been made. If you need to change the time, reschedule instead.
Can I come to your office instead?
Our visiting office is by appointment only. Visits by appointment only. Please call or WhatsApp before coming.
Ready to book?
Pick a time on our calendar. You will see your price before you pay.