How we work: from first requirement to handover
Good electrical work starts long before a cable is installed.
We begin by understanding the property, its intended use, the existing electrical system, and what the client actually needs. From there, we assess the site, work out the right technical approach, carry out the work carefully, and test everything before handover.
Whether we’re wiring a new building, upgrading an existing installation, installing a solar and inverter system, or maintaining an operating facility, the process stays the same:
Understand the requirement. Design properly. Execute carefully. Test thoroughly. Leave the installation better than we found it.
Seven steps, every project
Understand: we start with the requirement
Every project is different. Before recommending equipment or preparing a quotation, we want to know what you're trying to achieve. Depending on the project, this may include understanding the building and its intended use, discussing your electrical requirements, reviewing existing installations, identifying faults or limitations, understanding your power and backup needs, reviewing available drawings, and establishing budget and priorities. For larger or more technical projects, we carry out a proper site assessment before finalizing the engineering approach.
Assess: we inspect what's actually on site
What looks simple from a conversation or a photograph can be very different once we get to site. Our engineers inspect the relevant parts of the installation, including distribution boards, incoming supply, protective devices, cable condition, earthing, load distribution, generator and inverter systems, solar equipment, and existing faults. Where required, we take measurements and run the calculations behind our recommendations.
Design: we develop a practical engineering solution
Once we understand the requirement and the site conditions, we work out the appropriate solution. Depending on the project, this can involve load assessment and calculations, cable sizing, protection selection, distribution board design, solar and inverter sizing, battery capacity assessment, generator integration, and earthing considerations. We don't specify equipment just because it's available. The system has to make sense for the building, the load, and how it will actually be used.
Execute: we install with the finished system in mind
Our team carries out the work to the agreed scope. We pay attention to the things that are often hidden once a project is done: cable routing, labelling, circuit identification, terminations, distribution board arrangement, and long-term maintainability. Where other contractors are involved, we coordinate so the electrical work integrates properly with the wider project.
Test: we don't consider a job complete when the tools are packed away
Testing is part of the job. Depending on the installation, this can include continuity, polarity, and insulation checks, earthing verification, protective-device testing, functional and load testing, and solar, inverter, or generator changeover testing.
Handover: we leave you with a system you can understand
At handover, we walk you through the completed system and anything you need to know to operate it. For larger projects, documentation matters even more, because the building may eventually be managed by someone who wasn't involved in the original installation. Where applicable, this can include test results, circuit schedules, as-built information, and maintenance recommendations.
Support: the relationship doesn't have to end at handover
Electrical systems need attention as buildings change and equipment ages. We support clients with preventive maintenance, fault finding, repairs, solar and inverter maintenance, upgrades, rewiring, and emergency response, subject to availability.
Your journey with Kell, from booking to handover
Nine steps, in order. The inspection fee, the report option and the project payments are separate, and each is shown to you before you pay.
Book and pay for an inspection
Choose a time on the booking page and pay the inspection fee shown there. The booking fee covers the inspection only. It does not cover repairs, parts, materials or any other work, which are quoted separately after the visit. The inspection fee covers 60 minutes on site, and no more than 120 minutes. Booking and inspection fees are non-refundable once payment has been made.
We carry out the inspection
Once your payment is confirmed, your appointment and inspection will be carried out within 48 hours of receipt of payment.
Inspection report
The written inspection report is an optional extra on the inspection fee, and its price is shown before you book. The inspection fee is separate from any installation quotation.
Your details and quotation
We confirm your details and prepare a quotation for the agreed scope. Quotations and invoices are sent to you electronically by email and WhatsApp. A quotation is valid for 7 calendar days unless it says otherwise, and any later change to scope, materials or timing goes through a written Variation Order.
Your client portal
As soon as your details are added to our system, you receive a link to your client portal, where you can see your own quotations and invoices. Nobody else can see them.
Approve and pay the 70% deposit
Accept by signing the quotation, by email or WhatsApp/SMS from a verified contact, or by paying the mobilisation deposit. A 70% deposit is due before we buy materials or schedule the work, and start dates are confirmed in writing once the deposit clears. Contracts of ₦2,000,000 or more also need a signed acceptance.
Project execution
Work proceeds to the approved quotation and agreed scope. Completion dates are good-faith estimates; if we expect a delay of more than 5 working days we tell you in writing.
Final payment
The remaining balance is paid after completion. For contracts above ₦2,000,000 it is staged: 70% before work starts, 20% at first fix or an agreed milestone, and 10% on practical completion and sign-off. Invoices are due within 30 days of issue.
Testing and handover
We test and inspect the installation before handover and ask you or your representative to attend the final inspection. Installation workmanship carries a 12-month warranty from practical completion and handover.
Questions at any step? Call +234 814 020 5895 or message us on WhatsApp. To check a request or booking you have already made, use Track your request.
Our engineering standard
This process is backed by a consistent internal standard for safety, accuracy, workmanship, maintainability, and accountability, applied on every project regardless of size.
Our Engineering StandardPlanning an electrical project?
Tell us what you're working on, and we'll help you determine the right next step.